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77% Of Clients Would Most Likely Leave A Review If They Were Asked
More than a 35% would post a review to notify others about their consumer encounter and 24% would undoubtedly direct their review to the company itself.
Over a 26% would be willing to submit a review to help other people with their choice making process.
Source: Podium
61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Overall 2 out of 3 companies have outstanding and great scores. Only 5% of businesses have a score below three stars.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'always' or 'extremely often'.
Source: Trust You
One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger people know the worth of being informed. User-generated content has an unassailable impact on consumers.
If businesses stop to consider the power of customer reviews over millennials, they will understand what they've been missing out on. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
63.6% Of Consumers Go To Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
These online review stats reveal the general popularity of a website can only presume when it comes to trust.
Source: Review Trackers
71% Of Millennials Search Consumer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select a lawyer or a doctor.
Young people (age 18-35) are even more inclined to employ an expert based on online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
The Average Review Word Count Has Gotten 65% Much Shorter Since 2010
Nowadays reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of tweet from twitter.
Source: Review Trackers
A One Star Increase In Score Can Cause A 5% To 9% Increase In Business Revenue
Businesses that treat consumers honorably normally flourish, review websites help ensure of that.
Source: Statuslabs
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US consumers consider reviews as 'incredibly influential'.
To show the value of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those same clients are also going to accept slower shipping times for such products.
Source: Turntonetworks
Just 6% Of Consumers Don't Trust Customer Reviews At All
According to client review stats, a massive 19% of customers always rely on online reviews and never a purchase without reading reviews first.
Source: Statista
74 Percent Of Local Companies Have At Least One Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online rankings statistics, we learnt that a business needs to have approximately 40 reviews before people "Award" it with a star.
Source: Brightlocal
Google Represents 57.5% Of All Reviews Throughout The World
As can be anticipated, Google remains in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
98% Of Yelp's Visitors Purchased From A Business They Discovered On The Site
Normally, 142 million customers visit Yelp monthly. This is as great a time as any if you haven't declared your totally free Yelp business page.
Source: RevLocal
Visitors Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done much faster. Purchasing decisions are made rapidly.
Online reviews are undoubtedly persuasive, yet online marketers haven't always come to appreciate the power of them.
Source: Martech Zone
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business
The star ranking is the first thing consumers see. Still, users focus on other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA customers.
Source: Statista