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Customers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Therefore, buying decisions are made rapidly.
Online reviews are obviously persuasive, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of client reviews go on without a reply. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
77% Of Consumers Would Submit A Review If They Were Asked
More than a 35% would do it to advise others about their customer experience and 24% would certainly direct their review to the company itself.
Over a 26% would be willing to leave a review to assist other people with their choice making process.
Source: Podium
86% Of Customers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you give them a good experience.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
A Lot Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a mediocre or negative one.
Source: Brightlocal
88% Of Executives Consider Reputation Risk As A Top Business Concern
Reputation management statistics suggest a company's reputation does not impact simply the clients. Prospective employees also look at rankings and take a look at reviews.
Source: Deloitte
30% Of Clients Feel Comfortable With A Company Which Responds To Online Reviews
Keeping in touch with your consumers establishes trust. Even something like reacting to their reviews and remarks can make them feel valued.
As you may anticipate, clients who feel this way are more willing to spend more cash with a company.
Source: Statuslabs
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our purchasing decisions.
According to social reviews stats, Facebook impacts over half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats reveal that four out of five users are likely to rely on a local business.
Source: RevLocal
Negative Reviews Can Boost Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive factor for users to devote more time on your site. According to online review data, individuals devote more than 5 times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
74% Of Regional Businesses Have At A Minimum, 1 Google Review
A single review is far from enough to enhance your site's SERP ranking.
Looking at online ratings data, we found out that a business requires to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies doubt the integrity of online reviews. However, they recognize the enormous impact user rankings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
83% Of Consumers Don't Rely On Advertising
The traditional channels to reach clients aren't as prominent as they used to be. The majority of users who no longer trust ads select to focus on customers' suggestions online.
Source: Statuslabs
61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars
Overall two-thirds of businesses have excellent and outstanding rankings. Only 5% of businesses have a rating listed below 3 stars.
Source: Brightlocal