98% Of Yelp's Website Visitors Bought From A Business They Found On The Website

Typically, 142 million customers check out Yelp on a monthly basis. If you haven't claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

74% Of Regional Companies Have At A Minimum, 1 Google Review

One review is far from adequate to improve your site's SERP ranking.

Looking at online scores statistics, we found out that a company requires to have a minimum of 40 reviews before people "Award" it with a star.

Source: Brightlocal

30% Of Clients Feel Favorable To A Business Which Answers Online Reviews

Keeping in touch with your consumers establishes trust. Even something as basic as reacting to their comments and reviews can make them feel valued.

As you might expect, clients who feel this way are going to spend more cash with a business.

Source: Statuslabs

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US consumers consider reviews as 'extremely influential'.

To show the value of online reviews and ratings, did you know that 81 percent of customers will pay more for an item with reviews and those very same clients are also willing to accept slower shipping times for such products.

Source: Turntonetworks

70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out many more reviews to get an idea of how the business is in fact doing. Don't depend upon that statistic alone.

Source: Brightlocal

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews stay without a response. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

Over Half Of Customers Will Not Use A Service If It Has Less Than A 4 Star Rating

This stat is one of lots of that highlight the importance of online scores. Now that news of customer fulfillment travels this fast, keeping your customers delighted is more vital than ever.

57 percent of customers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked only for organizations with an ideal five star ranking.

Source: Brightlocal

73% Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Scores

Online review data make it clear people aren't pleased with scores alone.

Customer reviews make the statistics appear more authentic which is what the would-be consumers are trying to find. Almost a 3rd of consumers say written reviews are the only feature that makes them think the websites' reviews are useful and pertinent.

Source: Fan and Fuel

61% Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Overall two-thirds of companies have good and outstanding scores. Only 5% of businesses have a score below three stars.

Source: Brightlocal

Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the maker states. The reason, makers' descriptions are basically ads.

Source: Martech Zone

Reviews Shared On Twitter Can Improve Online Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo