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74% Of Regional Businesses Have At A Minimum, One Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Looking at online rankings data, we found out that a business needs to have at least 40 reviews before users "Award" it with a star.
Source: Brightlocal
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, individuals spend more than 5 times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.
Source: Reevoo
89% Of Customers Want To Read Reviews On Their Mobile Phones
Be it through an app or a mobile browser, everyday people prefer to read reviews on their mobile devices.
Source: Statista
70 Percent Of Consumers Prefer To Discover A Business By Means Of Reviews And Short Articles, Instead Of Advertisements
Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are by far the very best method to find the truth about a service or product.
Source: Statuslabs
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read consumer reviews, concur that it increases their purchasing confidence.
Businesses use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent
User review stats show the purchase possibility for a product with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
89% Of Consumers Browse A Businesses Reactions To Reviews
Not only do most consumers read the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat customers fairly normally succeed, review websites help make certain of that.
Source: Statuslabs
60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.
Reviews and rating data show individuals value the opinion of peers more than any other material.
Source: Collective Bias
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Clients
24% of US shoppers consider reviews as 'very influential'.
To highlight the significance of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those same consumers are also willing to accept slower shipping times for such products.
Source: Turntonetworks
86% Of Consumers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they invest at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
Clients Checking Out Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Buying decisions are made rapidly.
Online reviews are certainly persuasive, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
71% Of Millennials Search Consumer Reviews Of Expert Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to select an attorney or a doctor.
Younger people (age 18-35) are even more likely to hire a professional based on online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters