49% Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of consumers, who focus on the number of reviews is presently at 46 percent.

Source: Brightlocal

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

The Majority Of Popular Products Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to customer rating stats, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

If A Business Deals With Issues Quickly And Efficiently, 95% Of Unsatisfied Clients Will Go Back To A Business

Customers don't expect you to be perfect. They do expect you to fix things when they go wrong. If there's absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Majority Of Customers Won't Utilize A Business If It Has Less Than A 4 Star Score

This stat is one of lots of that show the importance of online scores. Now that news of consumer satisfaction travels this fast, keeping your clients delighted is more vital than ever.

57 percent of consumers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with a best five star rating.

Source: Brightlocal

Google Represents 57.5% Of All Reviews Globally

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

89% Of Clients Like To Read Reviews On Their Mobile Devices

Be it via an app or a mobile internet browser, people today prefer to read reviews on their mobile devices.

Source: Statista

Online Product Reviews About An Item Can Improve Its Conversion Rate By An Unprecedented 270 Percent

User review statistics show the purchase likelihood for an item with five reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

Clients Might Spend 31% More With A Business That Has Great Reviews

Pay attention to this statistic. The more detailed other users explain your services or product, the more money you can charge and customer review stats show us exactly how much more.

Source: Martech Zone

61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Typically two-thirds of businesses have outstanding and good rankings. Only 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

The Majority Of Individuals Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are obviously the more vocal ones.

Source: Statista

72 Percent Of Clients Won't Take Action Unless They Read Some Reviews

Irrespective of how enticing your marketing is, you still require customer reviews. There is no way around it. Customers are still going to hear you out, but they trust other people more.

Source: My Testimonial Engine

Customer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone