71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to select an attorney or a medical professional.

Younger people (age 18-35) are much more inclined to work with an expert based upon online reviews. Just 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. Nevertheless, they recognize the massive effect user ratings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.

Source: Career Arc

52% Of Consumers Trust A Product More If It Has Negative Reviews Too

We already discussed the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are favorable. Customers expect to see some negative reviews.

Source: Capterra

When Buying Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor

Data reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

73 Percent Of Consumers Believe Customer Reviews Are More Important Than Star And Number Rankings

Online review data make it clear individuals aren't satisfied with scores alone.

Written reviews make the statistics appear more authentic which is what the potential clients are trying to find. Almost a 3rd of customers say written reviews are the only feature that makes them think the sites' reviews are useful and relevant.

Source: Fan and Fuel

The Majority Of Best Selling Items Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to client rating statistics, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Consumers Might Spend 31 Percent More With A Business That Has Terrific Reviews

Take notice of this fact. The more detailed other users explain your product and services, the more money you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

74 Percent Of Regional Companies Have At A Minimum, One Google Review

A single review is far from enough to enhance your site's SERP ranking.

Taking a look at online ratings data, we learnt that a business requires to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

If A Business Makes An Effort To Fix Problems Quickly And Effectively, 95% Of Unsatisfied Clients Will Return To A Company

Clients do not expect you to be perfect. When things go wrong, they do expect you to remedy things. If there's nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

49% Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency also.

The share of consumers, who pay attention to the variety of reviews is presently at 46 percent.

Source: Brightlocal

89% Of Customers Review A Companies Responses To Reviews

Not only do the majority of individuals check out the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Consumers

24% of US shoppers consider reviews as 'incredibly influential'.

To show the significance of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those same clients are also ready to accept slower shipping times for such items.

Source: Turntonetworks

Half Of All Of The Millennial's "Always" Read Online Reviews For Companies

Younger individuals know the value of being informed. User-generated content has an indisputable effect on customers.

If businesses think of the power of consumer reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal