A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat customers honorably generally flourish, review sites help make certain of that.

Source: Statuslabs

15% Of People Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of possible customers will not even consider doing business with a business they can't discover opinions about.

Source: Statuslabs

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Most Popular Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower ranking in fact helps your overall score.

According to client rating stats, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

More Than Half Of Clients Aged 25-34 Posted Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use A Company

This stat is among many that show the importance of online scores. Now that news of client complete satisfaction travels this quick, keeping your customers delighted is more vital than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked only for services with a best five star score.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

83% Of Consumers Do Not Trust Advertising

The conventional channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust advertisements select to take note of consumers' recommendations online.

Source: Statuslabs

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US shoppers consider reviews as 'very influential'.

To highlight the value of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those very same clients are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. However, they realize the huge impact user rankings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews

Staying connected with your customers develops trust. Even something like responding to their comments and reviews can make them feel valued.

As you may expect, clients who feel this way are going to spend more cash with a business.

Source: Statuslabs

77% Of Users Do Not Trust Reviews That Are Older Than Three Months

Customers don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70%

One negative review suffices for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Because They Desire To Acquire A Product Or A Service And Want To Get The Truth About The Businesses Products And Services, 82% Of Consumers Visit Review Websites.

Review sites are locations that people go to get the truth about a business, service or product . Because they have actually currently formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

63.6% Of Consumers Visit Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the general popularity of a website can only go so far.

Source: Review Trackers

83% Of All Young Shoppers Were Asked To Submit A Review Recently

Of those invited, 80% of customers did post a review. In general, businesses have actually asked 66% of all customers to give a review on their business.

Source: Brightlocal