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88% Of Americans Revealed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Data reveal that reviews were more effective than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
USA Buyers View "Product Performance" To Be The Most Helpful Detail In Product Reviews
When people read reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70%
One negative review suffices for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Software Application Reviews Influence Over 98% Of All Buyers
18 percent of software application purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Customers Could Spend 31% More With A Business That Has Terrific Reviews
Take notice of this statistic. The better other users describe your service or product, the more money you can charge and customer review stats show us precisely how much more.
Source: Martech Zone
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US shoppers consider reviews as 'extremely influential'.
To show the significance of online reviews and scores, did you know that 81% of customers will pay more for an item with reviews and those same clients are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
If They Were Asked, 77% Of Consumers Would Certainly Submit A Review
More than a 35% would submit a review to notify others about their customer experience and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to give a review to help other people with their decision making process.
Source: Podium
Positive Reviews Encourage 68 Percent Of Customers To Choose Local Businesses
Because the huge bulk of consumers read reviews, you'd want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Clients Browse A Businesses Replies To Reviews
Not only do the majority of consumers check out the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review stats place consumers' reviews as the most trustworthy source of suggestions. Online reviews normally carry the exact same weight as recommendations from loved ones.
Source: Brightlocal
89% Of Buyers Choose To Read Reviews Using Their Smartphones
Be it through an app or a mobile web browser, folks choose to read reviews on their cell phones.
Source: Statista
61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Typically 2 out of 3 businesses have good and exceptional rankings. Just 5% of businesses have a score listed below three stars.
Source: Brightlocal