71% Of Millennials Browse Consumer Reviews Of Professional Services

Majority of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to choose a medical professional or a legal representative.

Younger people (age 18-35) are a lot more likely to work with a professional based on online reviews. Just 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

Reviews have a huge effect on their decision when clients have to select a service provider.

Source: DemandGenReport

53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's consumers are smart and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

91 Percent Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review stats position clients' reviews as the most trustworthy source of recommendations. Online reviews normally carry the same weight as advice from loved ones.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Service

This stat is one of lots of that show the significance of online scores. Now that news of customer fulfillment travels this fast, keeping your consumers happy is more vital than ever.

57 percent of consumers have looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked just for organizations with a best five star score.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read consumer reviews, concur that it increases their purchasing confidence.

Companies utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management stats show a company's reputation doesn't impact just the customers. Prospective employees also take a look at scores and take a look at reviews.

Source: Deloitte

98% Of Yelp's Visitors Purchased From A Business They Discovered On The Site

Usually, 142 million consumers go to Yelp every month. This is as great a time as any if you haven't declared your complimentary Yelp business page.

Source: RevLocal

15% Of Consumers Do Not Trust Businesses Without Having Online Reviews

No trust means no interactions. 15% of prospective clients won't even consider working with a company they can't discover viewpoints about.

Source: Statuslabs

60% Of Customers Check Out Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.

Reviews and rating data show people value the opinion of peers more than any other content.

Source: Collective Bias

73% Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear individuals aren't satisfied with scores alone.

Consumer reviews make the stats appear more authentic which is what the prospective clients are looking for. Nearly a third of customers state composed reviews are the only feature that makes them think the sites' reviews are helpful and relevant.

Source: Fan and Fuel

83 Percent Of Clients Don't Rely On Advertising

The traditional channels to reach clients aren't as influential as they used to be. Most users who no longer trust advertisements pick to focus on clients' suggestions online.

Source: Statuslabs

Most Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a negative or average one.

Source: Brightlocal

86% Of Customers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal

Unfavorable Reviews Can Improve Conversion By Up To 85 Percent

It sounds crazy, however negative reviews can be a positive force for users to spend more time on your site. According to online review statistics, people devote more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to buy a brand-new vehicle and there are a number of models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.

With the help of other consumers, you quickly decide on a model that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

63.6% Of Customers Check Out Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.

When it comes to trust, these online review stats reveal the basic appeal of a website can just go so far.

Source: Review Trackers