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15 Percent Of People Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15% of prospective clients will not even consider doing business with a business they can't find opinions about.
Source: Statuslabs
Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
Younger individuals understand the value of being informed. User-generated content has an indisputable influence on customers.
If businesses stop to consider the power of client reviews over millennials, they will understand what they've been losing out on. Older people are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
70% Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read a lot more reviews to get a better idea of how the business is in fact doing. Don't depend on that statistic alone.
Source: Brightlocal
89% Of Customers Browse A Companies Feedback To Reviews
Not only do a lot of individuals read the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal
71% Of Millennials Search Consumer Reviews Of Expert Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to select an attorney or a physician.
Young people (age 18-35) are even more inclined to employ an expert based upon online reviews. Only 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
89% Of Shoppers Prefer To Read Reviews Using Their Mobile Phones
Be it via an app or a mobile browser, people today prefer to read reviews on their smart phones.
Source: Statista
49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of customers, who take notice of the number of reviews is currently at 46 percent.
Source: Brightlocal
88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Statistics reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do wonders in regards to conversions.
A single review can have an enormous effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44 percent boost.
Source: RevLocal
72% Of Consumers Will Not Take Action Unless They Read Some Reviews
Regardless of how attractive your marketing is, you still require client reviews. There is no way around it. Customers are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
70% Of Customers Choose To Discover A Business Via Posts And Reviews, Instead Of Ads
Advertisements are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best way to find the truth about a product or service.
Source: Statuslabs
Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Customers expect to see some unfavorable reviews.
Source: Capterra
77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months
Customers don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to purchase a brand-new car and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read reviews.
With the help of other customers, you quickly select one that works for you. That's how favorable reviews transform consumers into customers.
Source: Consumer Affairs
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra