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71% Of Millennials Browse Consumer Reviews Of Professional Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick a medical professional or a lawyer.
Younger people (age 18-35) are a lot more likely to hire an expert based upon online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
82 Percent Of Consumers Check Out Review Sites Due To The Fact That They Wish To Acquire A Service Or An Item And Want To Get The Facts About Business Products And Services.
Review sites are places that people go to get the facts about a service, business or item . Users come due to the fact that they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
Positive Reviews Encourage 68% Of Consumers To Choose A Local Business
Because the large bulk of consumers check out reviews, you'd want yours to be appealing to new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
89% Of Clients Review A Companies Reactions To Reviews
Not only do many consumers check out the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
Customers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done quicker. Purchasing choices are made rapidly.
Online reviews are undoubtedly persuasive, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated material can do miracles in regards to conversions.
A single review can have an enormous influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer an astonishing 44 percent increase.
Source: RevLocal
More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%
One negative review is enough for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Clients Could Invest 31 Percent More With A Business That Has Fantastic Reviews
Pay attention to this fact. The more detailed other users describe your product and services, the more cash you can charge and consumer review statistics reveal to us precisely how much more.
Source: Martech Zone
One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger individuals understand the value of being informed. User-generated material has an indisputable influence on consumers.
If businesses think of the power of customer reviews over millennials, they will recognize what they've been missing out on. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.
The share of customers, who pay attention to the variety of reviews is presently at 46 percent.
Source: Brightlocal
70% Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people read much more reviews to get an idea of how the business is actually doing. Don't depend on that figure alone.
Source: Brightlocal
70% Of Customers Prefer To Learn About A Business Via Reviews And Articles, Rather Than Advertisements
Ads are all well and good, however it deserves trying a different approach also. Reviews are by far the very best method to find the truth about a product or service.
Source: Statuslabs
61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Typically two thirds of businesses have excellent and awesome ratings. Only 5% of businesses have a score listed below 3 stars.
Source: Brightlocal