64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, concur that it increases their buying confidence.

Organizations use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews stay without a reaction. That's regrettable, because those businesses are losing consumers that way.

Source: Review Trackers

89% Of Shoppers Like To Read Reviews Using Their Smart Devices

Be it by means of an app or a mobile browser, people today choose to read reviews on their mobile devices.

Source: Statista

95% Of Unsatisfied Consumers Will Go Back To A Company If A Company Makes An Effort To Fix Issues Quickly And Effectively

Clients don't expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a company can do to fix an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Element

Data reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

98% Of Yelp's Site Visitors Purchased From A Business They Found On The Site

Typically, 142 million consumers visit Yelp each month. If you have not declared your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are essentially advertisements.

Source: Martech Zone

Over Half Of Consumers Will Not Use A Business If It Has Less Than A 4 Star Rating

This stat is among many that highlight the importance of online scores. Now that news of customer complete satisfaction travels this quick, keeping your customers delighted is more vital than ever.

57% of consumers have searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11 percent looked only for services with a best five star ranking.

Source: Brightlocal

15 Percent Of People Don't Trust Businesses With No Online Reviews

No trust implies no interactions. 15 percent of potential consumers won't even consider doing business with a company they can't discover viewpoints about.

Source: Statuslabs

Online Product Reviews About A Product Can Boost Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase possibility for a product with five reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

If They Were Asked, 77% Of Customers Would Undoubtedly Post A Review

More than a 35% would leave a review to notify others about their client experience and 24% would probably direct their review to the company itself.

Over a 26% would be willing to leave a review to help other individuals with their choice making process.

Source: Podium

Many Best-selling Items Have A Typical Score Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star scores are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. In some cases a lower ranking in fact helps your overall score.

According to consumer rating stats, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center