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64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read customer reviews, agree that it increases their buying confidence.
Businesses use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies actually use them.
Although we now understand why customer reviews are so powerful, the majority of businesses obviously don't.
Source: LsaInsider
61% Of Regional Businesses Have A Typical Score Of 4 To 5 Stars
Typically 2 out of 3 businesses have great and awesome ratings. Only 5% of companies have a score below 3 stars.
Source: Brightlocal
74% Of Local Companies Have At A Minimum, 1 Google Review
One review is far from adequate to enhance your website's SERP ranking.
Taking a look at online scores statistics, we discovered that a business needs to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of Online Shopping.
Today's consumers are wary and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose a doctor or a legal representative.
Younger people (age 18-35) are a lot more inclined to hire a professional based upon online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
83% Of All Younger Shoppers Were Invited To Post A Review Recently
Of those asked, 80% of consumers did leave a review. In general, companies have asked 66% of all consumers to give a review on their company.
Source: Brightlocal
90 Percent Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of customer reviews remain without a response. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews
Communicating with your clients builds their trust. Even something like reacting to their remarks and reviews can make them feel appreciated.
As you may expect, clients who feel this way are ready to invest more money with a company.
Source: Statuslabs
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and score stats show people value the viewpoint of peers more than any other material.
Source: Collective Bias
72% Of Clients Won't Take Action Unless They Check Out Some Reviews
Irrespective of how captivating your marketing is, you still need client reviews. There is no way around it. Customers are still willing to hear you out, however they trust other people more.
Source: My Testimonial Engine