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83% Of All Young Shoppers Were Asked To Post A Review Recently
Of those invited, 80% of consumers did give a review. In general, businesses have actually asked 66% of all clients to post a review on their business.
Source: Brightlocal
Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, producers' descriptions are basically ads.
Source: Martech Zone
74% Of Local Companies Have At A Minimum, 1 Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online scores data, we learnt that a business requires to have a minimum of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to pick a medical professional or a lawyer.
Younger people (age 18-35) are a lot more inclined to employ an expert based on online reviews. Only 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics reveal that 63% of client reviews go on without a response. That's regrettable, due to the fact that those companies are losing clients that way.
Source: Review Trackers
88% Of Executives View Reputation Risk As A Top Business Concern
Reputation management statistics show a business's reputation does not impact just the clients. Potential team members also look at rankings and take a look at reviews.
Source: Deloitte
73 Percent Of Consumers Believe Written Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the statistics appear more authentic which is what the prospective customers are searching for. Nearly a third of consumers state written reviews are the only function that makes them believe the websites' reviews are pertinent and useful.
Source: Fan and Fuel
Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are free, a remarkably low number of companies actually use them.
Although we now know why customer reviews are so powerful, many businesses apparently do not.
Source: LsaInsider
61 Percent Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Typically 2 out of 3 companies have exceptional and great scores. Only 5% of businesses have a ranking below three stars.
Source: Brightlocal
Unfavorable Reviews Can Boost Conversion By As Much As 85%
It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your website. According to online review data, people devote more than 5 times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
82 Percent Of Customers Go To Review Websites Because They Wish To Acquire A Service Or A Product And Want To Get The Truth About The Businesses Product Or Services.
Review sites are places that people go to get the truth about a business, product and services . Since they have currently formed a buying decision, users come. The bulk of them (89%) buy within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
72 Percent Of Clients Will Not Take Action Unless They Check Out Some Reviews
No matter how eye-catching your marketing is, you still require client reviews. There is no way around it. Consumers are still ready to hear you out, however they rely on other people more.
Source: My Testimonial Engine
The Majority Of People Aged 25-34 Wrote Reviews
According to Statista, the younger generations are apparently the more opinionated ones.
Source: Statista
49% Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency too.
The share of clients, who pay attention to the variety of reviews is presently at 46%.
Source: Brightlocal
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a new car and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.
With the help of other people, you quickly select one that works for you. That's how favorable reviews convert customers into consumers.
Source: Consumer Affairs
When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Element
Stats reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista