Clients Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users choose to get things done faster. Purchasing choices are made quickly.

Online reviews are certainly persuasive, yet online marketers have not necessarily come to value the power of them.

Source: Martech Zone

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social network which can likewise affect our purchasing decisions.

According to social reviews data, Facebook affects more than half of users' purchase decisions.

Facebook reviews statistics reveal that four out of 5 users are more likely to rely on a local business if it has positive reviews.

Source: RevLocal

95% Of Disappointed Clients Will Go Back To A Company If A Business Takes Care Of Issues Quickly And Efficiently

Customers don't anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Many Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. Often a lower ranking in fact helps your overall rating.

According to client rating statistics, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

73% Of Customers Think Client Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear people aren't pleased with scores alone.

Consumer reviews make the statistics appear more authentic which is what the potential customers are looking for. Practically a third of consumers state composed reviews are the only feature that makes them believe the websites' reviews are useful and appropriate.

Source: Fan and Fuel

95% Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they read reviews 'always' or 'really frequently'.

Source: Trust You

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star score is the first thing consumers see. Still, users take note of other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of American consumers.

Source: Statista

53 Percent Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.

Today's consumers are smart and want the best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the buying decision.

Source: Statista

82% Of Customers Go To Review Websites Since They Want To Purchase A Service Or A Product And Want To Get The Facts About The Businesses Products And Services.

Review sites are locations that people go to get the facts about a product, service or business . Since they have actually already formed a purchase decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a new vehicle and there are a number of models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.

With the help of other people, you quickly pick a model that works for you. That's how favorable reviews transform consumers into customers.

Source: Consumer Affairs

72% Of Consumers Won't Take Action Before They Read Some Reviews

No matter how enticing your marketing is, you still require client reviews. There is no way around it. Clients are still going to hear you out, however they trust other people more.

Source: My Testimonial Engine

83% Of Consumers Do Not Rely On Advertising

The traditional channels to reach consumers aren't as prominent as they used to be. A lot of users who no longer trust advertisements pick to focus on consumers' suggestions online.

Source: Statuslabs

30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews

Staying connected with your customers builds their trust. Even something as basic as responding to their remarks and reviews can make them feel valued.

As you might expect, customers who feel this way are more willing to spend more money with a company.

Source: Statuslabs

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of American Consumers

24% of US consumers consider reviews as 'extremely influential'.

To show the importance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same customers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

49% Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of consumers, who take notice of the number of reviews is currently at 46 percent.

Source: Brightlocal

77% Of Customers Would Likely Submit A Review If They Were Asked

More than a 35% would post a review to notify others about their consumer experience and 24% would definitely direct their review to the business itself.

Over a 26% would want to leave a review to help other individuals with their decision making process.

Source: Podium

83% Of All Younger Buyers Were Invited To Give A Review Recently

Of those asked, 80% of clients did submit a review. In general, businesses have asked 66% of all clients to give a review on their business.

Source: Brightlocal

The Typical Review Length Has Gotten 65% Shorter Since 2010

Now a days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers