90% Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals say about first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

Favorable Reviews Motivate 68% Of Consumers To Use A Local Business

Given that the vast bulk of customers check out reviews, you'd want yours to be appealing to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star rating is the first thing consumers see. Still, users take note of other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

53% Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

If A Business Manages To Solve Problems Rapidly And Effectively, 95% Of Unsatisfied Clients Will Return To A Company

Consumers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there is absolutely nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

The Majority Of Popular Items Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to consumer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

Reviews Posted On Twitter Can Improve Online Sales By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US consumers consider reviews as 'exceptionally influential'.

To show the importance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those same consumers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

Majority Of Consumers Won't Use A Service If It Has Less Than A 4 Star Ranking

This stat is among many that illustrate the importance of online scores. Now that news of consumer fulfillment travels this quick, keeping your clients happy is more crucial than ever.

57% of consumers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for services with an ideal five star rating.

Source: Brightlocal

70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people read many more reviews to get a clear view of how business is actually doing. Don't depend on that fact alone.

Source: Brightlocal

53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews remain without a reaction. That's too bad, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Only 6 Percent Of Consumers Don't Trust Customer Reviews At All

According to consumer review stats, a whopping 19% of customers constantly rely on online reviews and never a purchase without reading reviews first.

Source: Statista