Unfavorable Reviews Can Boost Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive force for users to spend more time on your website. According to online review data, people devote more than 5 times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

If A Business Deals With Issues Rapidly And Efficiently, 95% Of Disappointed Consumers Will Return To A Company

Customers do not anticipate you to be perfect. When things go wrong, they do expect you to fix things. If there is nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'exceptionally influential'.

To show the importance of online reviews and scores, did you know that 81 percent of consumers will pay more for an item with reviews and those same clients are also happy to accept slower shipping times for such items.

Source: Turntonetworks

73% Of Customers Think Customer Reviews Are More Crucial Than Star And Number Ratings

Online review stats make it clear people aren't pleased with ratings alone.

Customer reviews make the statistics appear more authentic which is what the prospective consumers are searching for. Almost a third of consumers state composed reviews are the only feature that makes them believe the websites' reviews are pertinent and useful.

Source: Fan and Fuel

61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Typically 2 out of 3 businesses have excellent and great ratings. Only 5% of companies have a rating below three stars.

Source: Brightlocal

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated material can do miracles in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44% boost.

Source: RevLocal

30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews

Corresponding with your clients builds their trust. Even something like reacting to their reviews and comments can make them feel appreciated.

As you might expect, clients who feel this way are ready to invest more cash with a company.

Source: Statuslabs

The Average Review Word Count Has Become 65% Shorter Since 2010

Now a days reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.

Source: Review Trackers

72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews

Irrespective of how alluring your marketing is, you still require consumer reviews. There's no way around it. Clients are still ready to hear you out, but they rely on other people more.

Source: My Testimonial Engine

Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful individuals understand the value of being informed. User-generated material has an indisputable effect on consumers.

If businesses think of the power of client reviews over millennials, they will realize what they've been missing out on. Older people are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

Positive Reviews Motivate 68 Percent Of Customers To Use A Local Business

Since the huge bulk of customers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

70% Of Consumers Prefer To Discover A Business By Means Of Reviews And Short Articles, Rather Than Advertisements

Ads are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out customer reviews, agree that it increases their buying confidence.

Businesses use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. However, they realize the massive impact user rankings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

Only 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All

According to customer review stats, a tremendous 19% of customers constantly trust online reviews and never a purchase without checking out reviews first.

Source: Statista

15% Of Clients Do Not Trust Businesses Without Online Reviews

No trust means no interactions. 15 percent of possible clients won't even think about doing business with a company they can't discover viewpoints about.

Source: Statuslabs