70% Of Customers Prefer To Find Out About A Business By Means Of Reviews And Articles, Rather Than Advertisements

Ads are all well and good, however it's worth attempting a different approach too. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

Customer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the producer states. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

91% Of Millennials Have Faith In Online Reviews As Much As Friends And Family

Online review stats place consumers' reviews as the most credible source of recommendations. Online reviews generally carry the same weight as recommendations from loved ones.

Source: Brightlocal

Users Reading Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users

Mobile users prefer to get things done faster. Buying choices are made quickly.

Online reviews are undoubtedly convincing, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

30% Of Consumers Feel Positive About A Business Which Answers Online Reviews

Keeping in touch with your customers builds their trust. Even something like responding to their reviews and comments can make them feel appreciated.

As you might anticipate, clients who feel this way are ready to spend more money with a business.

Source: Statuslabs

83% Of Customers Do Not Trust Advertising

The conventional channels to reach consumers aren't as prominent as they utilized to be. The majority of users who no longer trust ads select to take notice of customers' suggestions online.

Source: Statuslabs

77% Of Customers Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the enormous effect user scores have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

95% Of Unhappy Clients Will Return To A Business If A Company Takes Care Of Problems Quickly And Efficiently

Clients don't anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there is absolutely nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

67% Of Consumers Report Reviews Are A "Very Important" Factor When Choosing A Service Provider

When customers need to choose a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport

49% Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who focus on the variety of reviews is presently at 46%.

Source: Brightlocal

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated material can do miracles in terms of conversions.

A single review can have an enormous impact on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44% increase.

Source: RevLocal

77% Of Consumers Would Undoubtedly Submit A Review If They Were Asked

More than a 35% would post a review to inform others about their client encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to submit a review to assist other individuals with their choice making process.

Source: Podium

Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are free, a surprisingly low number of businesses really utilize them.

Although we now understand why consumer reviews are so powerful, many businesses apparently don't.

Source: LsaInsider

Google Accounts For 57.5 Percent Of All Reviews Throughout The World

Google is in the lead here, followed by Facebook as a remote second.

These the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers