73% Of Customers Believe Customer Reviews Are More Vital Than Star And Number Rankings

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Client reviews make the stats appear more genuine which is what the prospective customers are trying to find. Almost a third of consumers say composed reviews are the only feature that makes them believe the websites' reviews are appropriate and beneficial.

Source: Fan and Fuel

A Lot Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, rather than a mediocre or negative one.

Source: Brightlocal

83% Of All Young Customers Were Invited To Submit A Review Recently

Of those asked, 80% of clients did submit a review. In general, companies have actually asked 66% of all clients to post a review on their business.

Source: Brightlocal

89% Of Customers Read A Companies Replies To Reviews

Not only do a lot of clients check out the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

89% Of Consumers Choose To Read Reviews Using Their Smartphones

Be it through an app or a mobile web browser, everyday people choose to read reviews on their phones.

Source: Statista

If A Business Takes Care Of Issues Rapidly And Efficiently, 95% Of Unsatisfied Customers Will Return To A Business

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is absolutely nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Since They Desire To Buy A Service Or A Product And Desire To Get The Facts About The Businesses Items And Services, 82% Of Customers Visit Review Websites.

Review sites are locations that customers go to get the truth about a business, product and services . Users come since they have actually already formed a purchase decision. The majority of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

American Consumers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

When people check out reviews, they focus on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read many more reviews to get a clear view of how the business is actually doing. Do not depend upon that statistic alone.

Source: Brightlocal

61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Overall two-thirds of companies have exceptional and awesome rankings. Just 5% of businesses have a ranking below three stars.

Source: Brightlocal

Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are essentially ads.

Source: Martech Zone

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you wish to purchase a new car and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.

With the help of other people, you manage to pick one that works for you. That's how positive reviews transform customers into customers.

Source: Consumer Affairs

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies actually utilize them.

Although we now know why consumer reviews are so powerful, most businesses apparently do not.

Source: LsaInsider

86% Of Customers Would Consider Composing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they spend at your business. They will be willing to share it if you give them a good experience.

Source: Brightlocal

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. Customers anticipate to see some unfavorable reviews.

Source: Capterra

Online Product Reviews About A Product Can Increase Its Conversion Rate By A Whopping 270 Percent

User review stats show the purchase probability for an item with five reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

30% Of Consumers Feel Comfortable With A Business Which Answers Online Reviews

Communicating with your customers builds their trust. Even something like responding to their reviews and remarks can make them feel appreciated.

As you might anticipate, clients who feel this way are happy to invest more cash with a business.

Source: Statuslabs