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86% Of Customers Would Think About Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they spend at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of client reviews remain without a reply. That's too bad, due to the fact that those companies are losing customers that way.
Source: Review Trackers
30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews
Communicating with your consumers establishes trust. Even something easy like responding to their reviews and comments can make them feel valued.
As you might anticipate, clients who feel this way are happy to spend more cash with a company.
Source: Statuslabs
Google Represents 57.5 Percent Of All Reviews Throughout The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews data, 59% used online reviews to pick a physician or an attorney.
Younger people (age 18-35) are even more likely to work with an expert based upon online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
89% Of Buyers Like To Read Reviews Using Their Smart Devices
Be it via an app or a mobile internet browser, consumers prefer to read reviews on their mobile devices.
Source: Statista
98% Of Yelp's Browsers Purchased From A Business They Found On The Site
Generally, 142 million customers check out Yelp each month. If you have not claimed your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
90 Percent Of Consumers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about very first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you don't have reviews on your website, think about asking your visitors to write one.
Source: Martech Zone
Positive Reviews Motivate 68 Percent Of Consumers To Choose A Local Business
Since the large majority of consumers read reviews, you'd want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Software Reviews Impact Over 98% Of All Purchasers
18% of software application purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
70 Percent Of Consumers Prefer To Learn About A Business Via Reviews And Articles, Rather Than Ads
Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the best way to discover the truth about a service or product.
Source: Statuslabs
72% Of Consumers Won't Take Action Before They Read Some Reviews
No matter how captivating your marketing is, you still need client reviews. There is no other way around it. Consumers are still happy to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review statistics position clients' reviews as the most trustworthy source of recommendations. Online reviews typically bring the exact same weight as advice from friends and family.
Source: Brightlocal
A Lone Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated content can do miracles in regards to conversions.
A single review can have an enormous impact on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44 percent boost.
Source: RevLocal