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64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who read client reviews, agree that it increases their buying confidence.
Businesses utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
If They Were Asked, 77% Of Consumers Would Certainly Leave A Review
More than a 35% would do it to inform others about their customer encounter and 24% would likely direct their review to the company itself.
Over a 26% would be willing to give a review to assist other people with their choice making process.
Source: Podium
91% Of Millennials Depend On Online Reviews As Much As Loved Ones
Online review statistics put clients' reviews as the most trustworthy source of suggestions. Online reviews typically carry the very same weight as guidance from friends and family.
Source: Brightlocal
73% Of Customers Think Client Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with scores alone.
Written reviews make the stats appear more authentic which is what the potential clients are searching for. Nearly a 3rd of consumers say written reviews are the only function that makes them believe the sites' reviews are pertinent and beneficial.
Source: Fan and Fuel
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor
Data reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent
One negative review suffices for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews
Corresponding with your clients creates trust. Even something easy like responding to their reviews and comments can make them feel valued.
As you may anticipate, customers who feel this way are ready to spend more money with a company.
Source: Statuslabs
Due To The Fact That They Desire To Acquire A Product Or A Service And Want To Get The Facts About The Businesses Items And Services, 82% Of Consumers Go To Review Sites.
Users come due to the fact that they have currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
Google Accounts For 57.5 Percent Of All Reviews World Wide
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Most Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show individuals choose to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
Online Product Reviews About A Product Can Raise Its Conversion Rate By More Than 270%
User review stats reveal the purchase probability for a product with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
Half Of All Millennial's "Always" Read Online Reviews For Companies
More youthful individuals understand the worth of being informed. User-generated material has an unassailable impact on consumers.
They will realize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal