89% Of Individuals Like To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile browser, most people choose to read reviews on their phones.

Source: Statista

30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews

Corresponding with your customers creates trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star ranking is the first thing customers see. Still, users take notice of other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American consumers.

Source: Statista

89% Of Clients Browse A Companies Replies To Reviews

Not only do a lot of shoppers check out the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.

Source: Brightlocal

15 Percent Of Customers Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of potential consumers won't even consider doing business with a business they can't discover viewpoints about.

Source: Statuslabs

A Single Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated material can do miracles in regards to conversions.

A single review can have a massive influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44% boost.

Source: RevLocal

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats suggest a company's reputation doesn't affect just the consumers. Prospective team members also look at ratings and read reviews.

Source: Deloitte

Software Reviews Impact Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review is enough for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

72% Of Customers Will Not Take Action Unless They Check Out Some Reviews

Regardless of how enticing your marketing is, you still require customer reviews. There's no way around it. Clients are still happy to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. However, they understand the massive impact user rankings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Data reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista