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Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies really make use of them.
Although we now understand why customer reviews are so effective, a lot of businesses obviously do not.
Source: LsaInsider
71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick a legal representative or a medical professional.
Younger people (age 18-35) are much more likely to work with an expert based upon online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
The Majority Of Consumers Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.
Source: Statista
15% Of Customers Don't Trust Businesses Without Having Online Reviews
No trust means no interactions. 15 percent of potential customers won't even think about doing business with a company they can't find opinions about.
Source: Statuslabs
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a new automobile and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.
With the help of other people, you manage to select one that works for you. That's how positive reviews convert consumers into consumers.
Source: Consumer Affairs
United States Shoppers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews
When individuals check out reviews, they focus on different elements of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA clients.
Source: Statista
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
The Majority Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of consumers, who pay attention to the number of reviews is presently at 46%.
Source: Brightlocal
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
If They Were Asked, 77% Of Customers Would Certainly Leave A Review
More than a 35% would submit a review to advise others about their consumer experience and 24% would probably direct their review to the company itself.
Over a 26% would want to post a review to assist other people with their choice making process.
Source: Podium
52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Too
We already discussed the negative and positive reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Consumers expect to see some unfavorable reviews.
Source: Capterra
83% Of Clients Do Not Trust Advertising
The traditional channels to reach clients aren't as influential as they utilized to be. Many users who no longer trust advertisements choose to focus on clients' recommendations online.
Source: Statuslabs
70% Of Consumers Prefer To Discover A Business By Means Of Articles And Reviews, Instead Of Ads
Ads are all well and good, but it's worth trying a different approach as well. Reviews are by far the very best method to find the truth about a service or product.
Source: Statuslabs
98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million consumers go to Yelp on a monthly basis. This is as excellent a time as any if you have not declared your free Yelp business page.
Source: RevLocal
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management statistics show a business's reputation does not impact simply the customers. Potential employees likewise take a look at rankings and read reviews.
Source: Deloitte
Customer Reviews On Products Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the maker states. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat customers fairly generally succeed, review websites help make certain of that.
Source: Statuslabs