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83% Of All Younger Customers Were Asked To Submit A Review Recently
Of those asked, 80% of consumers did give a review. In general, businesses have asked 66% of all clients to submit a review on their company.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to buy a new automobile and there are a number of models which fit your criteria. How do you select the best one for you? Well, you read reviews.
With the help of other consumers, you manage to select a model that works for you. That's how positive reviews convert customers into clients.
Source: Consumer Affairs
74 Percent Of Regional Businesses Have At Least One Google Review
A single review is far from sufficient to improve your website's SERP ranking.
Looking at online scores data, we discovered that a business requires to have approximately 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
Reviews Posted On Twitter Can Help Grow Revenues By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270 Percent
User review stats show the purchase probability for a product with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can likewise affect our buying preferences.
According to social media reviews statistics, Facebook affects over half of users' purchase choices.
Facebook reviews statistics expose that four out of five users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the maker says. The reason, manufacturers' descriptions are generally ads.
Source: Martech Zone
The Majority Of Best Selling Products Have An Average Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to customer rating statistics, conversion rates start to reduce as scores rise above 4.7.
Source: Spiegel Research Center
More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
88% Of Executives Judge Reputation Risk As A Leading Business Problem
Reputation management stats suggest a company's reputation doesn't affect just the consumers. Prospective employees also look at rankings and take a look at reviews.
Source: Deloitte
67% Of Customers Say Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have an enormous effect on their decision when customers have to pick a service provider.
Source: DemandGenReport
A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat consumers fairly typically prosper, review sites help ensure of that.
Source: Statuslabs
Only 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All
According to client review stats, a massive 19 percent of customers constantly trust online reviews and never a make a purchase without reading reviews.
Source: Statista
60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With males being two times as likely to be influenced than women.
Reviews and score stats show people value the viewpoint of peers more than any other content.
Source: Collective Bias
Google Represents 57.5% Of All Reviews Throughout The World
Google is in the lead here, followed by Facebook as a remote second.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star rating is the first thing customers see. Still, users focus on other aspects as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of American consumers.
Source: Statista
70 Percent Of Customers Prefer To Discover A Business Through Posts And Reviews, Rather Than Advertisements
Ads are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the best way to find the truth about a product or service.
Source: Statuslabs