15% Of Customers Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15% of prospective clients will not even consider working with a business they can't discover opinions about.

Source: Statuslabs

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can also affect our buying decisions.

According to social reviews statistics, Facebook impacts the majority of users' purchase decisions.

Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

95% Of Dissatisfied Clients Will Return To A Company If A Company Takes Care Of Problems Quickly And Effectively

Customers don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

91 Percent Of Millennials Turn To Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most trustworthy source of suggestions. Online reviews generally bring the very same weight as suggestions from loved ones.

Source: Brightlocal

Most Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a negative or average one.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who check out client reviews, agree that it increases their purchasing confidence.

Companies use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Consumers Might Spend 31 Percent More With A Business That Has Great Reviews

Take notice of this fact. The more detailed other users explain your services or product, the more money you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

77% Of Consumers Would Definitely Submit A Review If They Were Asked

More than a 35% would leave a review to notify others about their client encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to post a review to help other people with their decision making process.

Source: Podium

61 Percent Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two thirds of businesses have excellent and exceptional ratings. Only 5% of businesses have a rating below 3 stars.

Source: Brightlocal

53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of customer reviews stay without a reaction. That's regrettable, because those businesses are losing consumers that way.

Source: Review Trackers

A Solitary Business Review Can Raise Its Conversions By 10%

Online review statistics show user-generated material can do miracles in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44% increase.

Source: RevLocal

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Company

This stat is one of numerous that illustrate the significance of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your clients delighted is more crucial than ever.

57% of consumers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with a best five star score.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star ranking is the first thing customers see. Still, users pay attention to other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States customers.

Source: Statista

Favorable Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Considering that the vast bulk of customers read reviews, you would want yours to be enticing to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista