Just 6 Percent Of Customers Don't Trust Consumer Reviews At All

According to consumer review statistics, a whopping 19 percent of customers constantly rely on online reviews and never a purchase without checking out reviews initially.

Source: Statista

15% Of Consumers Do Not Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15 percent of prospective customers will not even consider doing business with a business they can't discover viewpoints about.

Source: Statuslabs

70% Of Customers Prefer To Learn About A Business By Means Of Articles And Reviews, Rather Than Advertisements

Ads are all well and good, however it's worth trying a different approach too. Reviews are without a doubt the very best way to discover the truth about a product or service.

Source: Statuslabs

USA Shoppers View "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a mediocre or negative one.

Source: Brightlocal

77% Of Consumers Would Submit A Review If They Were Asked

More than a 35% would leave a review to notify others about their consumer experience and 24% would definitely direct their review to the business itself.

Over a 26% would be willing to submit a review to help other individuals with their decision making process.

Source: Podium

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a new automobile and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.

With the help of other people, you quickly choose a model that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

Online Item Reviews About A Product Can Increase Its Conversion Rate By An Incredible 270 Percent

User review statistics reveal the purchase likelihood for a product with 5 reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Company

This stat is among numerous that illustrate the value of online scores. Now that news of client satisfaction travels this quick, keeping your customers happy is more crucial than ever.

57 percent of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked just for companies with an ideal five star rating.

Source: Brightlocal

83% Of All Young Customers Were Invited To Post A Review Recently

Of those asked, 80% of clients did post a review. In general, businesses have actually asked 66% of all clients to post a review on their company.

Source: Brightlocal

89% Of Consumers Choose To Read Reviews On Their Mobile Phones

Be it by means of an app or a mobile internet browser, people today prefer to read reviews on their smart phones.

Source: Statista

More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70%

One negative review suffices for 35 percent of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

95% Of Disappointed Consumers Will Return To A Company If A Business Makes An Effort To Fix Issues Rapidly And Effectively

Clients do not anticipate you to be perfect. They do expect you to deal with things when they go wrong. If there's nothing else a company can do to resolve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies in fact utilize them.

Although we now know why consumer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out many more reviews to get a better idea of how the business is actually doing. Do not depend upon that fact alone.

Source: Brightlocal