More Than 4 Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people check out many more reviews to get a better idea of how business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

Software Application Reviews Impact Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

49% Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of customers, who take notice of the variety of reviews is currently at 46%.

Source: Brightlocal

Half Of All Millennial's "Always" Read Online Reviews For Businesses

Younger individuals know the worth of being informed. User-generated material has an unassailable influence on customers.

If businesses think of the power of client reviews over millennials, they will recognize what they've been losing out on. Older individuals are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

30% Of Clients Feel Favorable To A Company Which Answers Online Reviews

Corresponding with your clients develops trust. Even something as basic as responding to their reviews and comments can make them feel valued.

As you may expect, customers who feel this way are going to spend more cash with a business.

Source: Statuslabs

American Shoppers Consider "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals read reviews, they concentrate on various aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American consumers.

Source: Statista

53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of consumer reviews remain without a reply. That's regrettable, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Picking A Service Provider

When clients need to pick a service provider, reviews have a massive impact on their decision.

Source: DemandGenReport

86% Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and rating data reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Generally two-thirds of businesses have excellent and outstanding ratings. Just 5% of companies have a ranking below three stars.

Source: Brightlocal

Reviews Published On Twitter Can Help Boost Online Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Customers Might Spend 31 Percent More With A Business That Has Terrific Reviews

Take note of this fact. The more detailed other users explain your services or product, the more money you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone