If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize A Service

This stat is one of many that illustrate the significance of online ratings. Now that news of client complete satisfaction travels this fast, keeping your consumers happy is more vital than ever.

57% of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for organizations with a perfect five star ranking.

Source: Brightlocal

30% Of Customers Feel Positive About A Company Which Responds To Online Reviews

Keeping in touch with your consumers develops trust. Even something like responding to their reviews and comments can make them feel appreciated.

As you may anticipate, clients who feel this way are ready to invest more money with a company.

Source: Statuslabs

98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Site

Typically, 142 million customers check out Yelp each month. If you haven't claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

74 Percent Of Regional Businesses Have At Least One Google Review

One review is far from enough to improve your site's SERP ranking.

Looking at online rankings stats, we discovered that a company needs to have at least 40 reviews before customers "Award" it with a star.

Source: Brightlocal

USA Consumers View "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on different elements of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US clients.

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also influence our buying preferences.

According to social media reviews statistics, Facebook impacts the majority of users' purchase decisions.

Facebook reviews statistics reveal that four out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars

Generally two thirds of businesses have exceptional and good rankings. Just 5% of businesses have a score listed below three stars.

Source: Brightlocal

70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read much more reviews to get a better idea of how business is in fact doing. Do not depend upon that figure alone.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Consumers

24% of US consumers consider reviews as 'exceptionally influential'.

To show the value of online reviews and ratings, did you understand that 81% of consumers will pay more for an item with reviews and those same consumers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you want to purchase a new car and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.

With the help of other consumers, you quickly choose a model that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

These online review stats show the basic appeal of a website can only go so far when it pertains to trust.

Source: Review Trackers

53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of client reviews stay without a reply. That's regrettable, because those companies are losing clients that way.

Source: Review Trackers

91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review statistics place consumers' reviews as the most reliable source of recommendations. Online reviews typically bring the same weight as guidance from friends and family.

Source: Brightlocal

73% Of Consumers Believe Consumer Reviews Are More Important Than Star And Number Ratings

Online review statistics make it clear individuals aren't satisfied with scores alone.

Customer reviews make the stats appear more genuine which is what the would-be consumers are searching for. Practically a third of customers say written reviews are the only function that makes them believe the sites' reviews are relevant and useful.

Source: Fan and Fuel

A Lot Of Popular Products Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to consumer rating stats, conversion rates start to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

72% Of Consumers Won't Take Action Before They Check Out Some Reviews

No matter how captivating your marketing is, you still need consumer reviews. There is no way around it. Customers are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine

15% Of Users Do Not Trust Businesses Without Having Online Reviews

No trust means no interactions. 15% of possible consumers won't even consider working with a business they can't find opinions about.

Source: Statuslabs