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77% Of Customers Don't Trust Reviews That Are Older Than Three Months
Consumers don't care how great your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies need to be continuously asking for reviews.
Source: Statuslabs
A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat customers fairly usually flourish, review sites help make sure of that.
Source: Statuslabs
86% Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you give them a good experience.
Source: Brightlocal
49% Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of consumers, who pay attention to the variety of reviews is currently at 46%.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'constantly' or 'extremely frequently'.
Source: Trust You
One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful people understand the worth of being informed. User-generated content has an indisputable influence on consumers.
If businesses think of the power of customer reviews over millennials, they will realize what they've been missing out on. Older people are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
83% Of All Young Clients Were Invited To Leave A Review Recently
Of those asked, 80% of clients did post a review. In general, companies have asked 66% of all clients to submit a review on their business.
Source: Brightlocal
Only 6% Of Customers Do Not Trust Customer Reviews At All
According to customer review statistics, a whopping 19 percent of customers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
Customers Checking Out Reviews On A Mobile Device Are 127% More Likely To Buy Than Desktop Users
Mobile users prefer to get things done much faster. Buying choices are made quickly.
Online reviews are undoubtedly convincing, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website
Normally, 142 million consumers visit Yelp on a monthly basis. This is as excellent a time as any if you have not declared your complimentary Yelp business page.
Source: RevLocal
74 Percent Of Regional Businesses Have At A Minimum, One Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Taking a look at online scores statistics, we found out that a company needs to have a minimum of 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star rating is the first thing customers see. Still, users take note of other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of US consumers.
Source: Statista
Software Application Reviews Influence Over 98 Percent Of All Purchasers
18% of software buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Reviews Shared On Twitter Can Improve Online Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo