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74 Percent Of Local Businesses Have At Least One Google Review
A single review is far from adequate to improve your site's SERP ranking.
Looking at online rankings stats, we discovered that a company requires to have approximately 40 reviews before people "Award" it with a star.
Source: Brightlocal
If They Were Asked, 77% Of Customers Would Likely Post A Review
More than a 35% would submit a review to inform others about their customer experience and 24% would probably direct their review to the company itself.
Over a 26% would be willing to give a review to assist other individuals with their decision making process.
Source: Podium
89% Of Customers Like To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile web browser, consumers prefer to read reviews on their phones.
Source: Statista
Customers Could Invest 31 Percent More With A Business That Has Excellent Reviews
Focus on this fact. The more detailed other users explain your product or service, the more money you can charge and customer review stats show us exactly how much more.
Source: Martech Zone
83% Of All Younger Customers Were Asked To Give A Review Recently
Of those invited, 80% of clients did leave a review. In general, businesses have asked 66% of all consumers to leave a review on their business.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews
Corresponding with your customers creates trust. Even something as basic as responding to their remarks and reviews can make them feel valued.
As you may anticipate, clients who feel this way are going to spend more cash with a company.
Source: Statuslabs
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a mediocre or negative one.
Source: Brightlocal
Reviews Shared On Twitter Can Increase Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
95% Of Disappointed Customers Will Return To A Business If A Company Takes Care Of Issues Rapidly And Efficiently
Customers do not expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there's absolutely nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday