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Local Companies Located In Port Huron MI
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49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who take notice of the variety of reviews is presently at 46 percent.
Source: Brightlocal
15% Of Visitors Don't Trust Businesses Without Online Reviews
No trust means no interactions. 15% of prospective clients won't even consider doing business with a business they can't discover viewpoints about.
Source: Statuslabs
95% Of Dissatisfied Customers Will Go Back To A Business If A Company Takes Care Of Problems Rapidly And Effectively
Consumers don't anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there's nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
The Majority Of Best-selling Products Have An Average Score Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower score really helps your overall score.
According to customer rating stats, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
Favorable Reviews Motivate 68% Of Customers To Use Local Businesses
Considering that the huge bulk of customers read reviews, you'd want yours to be appealing to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Generally, 142 million consumers go to Yelp monthly. This is as great a time as any if you have not declared your free Yelp business page.
Source: RevLocal
67% Of Consumers Suggest Reviews Are A "Very Important" Factor When Selecting A Solution Provider
Reviews have a massive impact on their decision when customers have to choose a service provider.
Source: DemandGenReport
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they read reviews 'constantly' or 'really often'.
Source: Trust You
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also influence our buying preferences.
According to social reviews data, Facebook affects over half of users' purchase decisions.
Facebook reviews statistics reveal that 4 out of five users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
89% Of Shoppers Prefer To Read Reviews Using Their Mobile Devices
Be it via an app or a mobile internet browser, individuals prefer to read reviews on their mobile devices.
Source: Statista
Unfavorable Reviews Can Boost Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive force for users to spend more time on your site. According to online review stats, people devote more than five times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
89% Of Customers Review A Businesses Feedback To Reviews
Not only do the majority of shoppers check out the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.
Source: Brightlocal