15% Of People Don't Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15% of possible clients will not even consider working with a company they can't find viewpoints about.

Source: Statuslabs

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

Nowadays reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.

Source: Review Trackers

Over Half Of Consumers Won't Utilize A Service If It Has Less Than A 4 Star Rating

This stat is one of lots of that illustrate the significance of online scores. Now that news of customer satisfaction travels this quick, keeping your clients delighted is more important than ever.

57% of consumers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for companies with a perfect five star score.

Source: Brightlocal

52% Of Consumers Rely On A Product More If It Has Negative Reviews As Well

We already touched upon the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are positive. People anticipate to see some negative reviews.

Source: Capterra

Favorable Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Since the huge majority of customers check out reviews, you would want yours to be appealing to new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Negative Reviews Can Increase Conversion By As Much As 85 Percent

It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your website. According to online review data, people devote more than 5 times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

83% Of All Young Consumers Were Asked To Give A Review Recently

Of those invited, 80% of consumers did submit a review. In general, businesses have actually asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization

The star ranking is the first thing consumers see. Still, users take notice of other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of United States customers.

Source: Statista

98% Of Yelp's Visitors Bought From A Business They Discovered On The Site

Typically, 142 million customers visit Yelp monthly. This is as great a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

The Majority Of Popular Items Have An Average Rating Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Sometimes a lower rating actually helps your overall score.

According to client rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

One-half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

More youthful individuals understand the value of being informed. User-generated material has an unassailable influence on customers.

If businesses think of the power of client reviews over millennials, they will understand what they've been losing out on. Older people are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews

Irrespective of how eye-catching your marketing is, you still need consumer reviews. There is no other way around it. Consumers are still willing to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews go on without a reaction. That's regrettable, because those businesses are losing customers that way.

Source: Review Trackers

91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends

Online review stats position customers' reviews as the most trustworthy source of suggestions. Online reviews generally bring the very same weight as advice from friends and family.

Source: Brightlocal