71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews stats, 59% used online reviews to pick a physician or a lawyer.

Younger people (age 18-35) are a lot more likely to employ an expert based on online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat clients well typically flourish, review websites help make certain of that.

Source: Statuslabs

95% Of Unhappy Customers Will Return To A Business If A Company Manages To Fix Problems Rapidly And Efficiently

Clients do not expect you to be perfect. They do anticipate you to deal with things when they go wrong. If there is nothing else a business can do to solve an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to compose one if you do not have reviews on your site.

Source: Martech Zone

73% Of Customers Believe Client Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear people aren't pleased with ratings alone.

Client reviews make the statistics appear more genuine which is what the prospective customers are trying to find. Nearly a third of consumers state written reviews are the only feature that makes them believe the sites' reviews are relevant and helpful.

Source: Fan and Fuel

Only 6% Of Consumers Do Not Trust Client Reviews At All

According to client review stats, a massive 19 percent of consumers always trust online reviews and never a buy without checking out reviews initially.

Source: Statista

91% Of Millennials Have Faith In Online Reviews As Much As Friends And Family

Online review stats place consumers' reviews as the most reliable source of suggestions. Online reviews normally bring the same weight as suggestions from loved ones.

Source: Brightlocal

52% Of Consumers Trust A Product More If It Has Negative Reviews Also

We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Customers anticipate to see some negative reviews.

Source: Capterra

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Customers

24% of US shoppers consider reviews as 'extremely influential'.

To highlight the importance of online reviews and scores, did you know that 81 percent of consumers will pay more for an item with reviews and those same customers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the huge effect user rankings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star rating is the first thing customers see. Still, users take note of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States customers.

Source: Statista

74 Percent Of Regional Companies Have At Least One Google Review

One review is far from adequate to enhance your site's SERP ranking.

Taking a look at online rankings data, we learnt that a company requires to have a minimum of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

60% Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and score data show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

63.6% Of Customers Visit Google To Check For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

These online review statistics reveal the general popularity of a site can just go so far when it pertains to trust.

Source: Review Trackers

Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions

Facebook is currently the most popular social network which can likewise influence our purchasing preferences.

According to social media reviews stats, Facebook impacts over half of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics expose that four out of five users are likely to trust a local business.

Source: RevLocal