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Most Popular Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star scores are suspicious. Someone always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. Sometimes a lower rating in fact helps your overall rating.
According to consumer rating statistics, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat consumers fairly normally prosper, review websites help ensure of that.
Source: Statuslabs
86% Of Customers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
Only 6% Of Customers Don't Trust Consumer Reviews At All
According to customer review stats, a tremendous 19% of consumers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews data, 59% utilized online reviews to choose a physician or a lawyer.
Young people (age 18-35) are much more inclined to work with an expert based on online reviews. Just 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
91% Of Millennials Trust Online Reviews As Much As Loved Ones
Online review stats put customers' reviews as the most trustworthy source of recommendations. Online reviews usually bring the same weight as suggestions from family and friends.
Source: Brightlocal
73 Percent Of Customers Believe Client Reviews Are More Crucial Than Star And Number Ratings
Online review stats make it clear individuals aren't pleased with scores alone.
Consumer reviews make the stats appear more genuine which is what the prospective customers are trying to find. Nearly a 3rd of customers state composed reviews are the only function that makes them think the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's consumers are smart and desire the very best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
15% Of Users Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15% of potential clients won't even consider working with a business they can't find opinions about.
Source: Statuslabs
Software Application Reviews Impact Over 98 Percent Of All Buyers
18 percent of software buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
89% Of Shoppers Choose To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile internet browser, folks prefer to read reviews on their mobile devices.
Source: Statista
Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack
Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent
It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review stats, people spend more than 5 times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo