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Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially ads.
Source: Martech Zone
53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews remain without a reply. That's regrettable, since those companies are losing customers that way.
Source: Review Trackers
73% Of Customers Believe Written Reviews Are More Vital Than Star And Number Scores
Online review data make it clear people aren't satisfied with scores alone.
Client reviews make the statistics appear more authentic which is what the potential consumers are trying to find. Practically a third of consumers state composed reviews are the only feature that makes them believe the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated material can do miracles in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44 percent boost.
Source: RevLocal
88% Of Americans Revealed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Stats reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
83 Percent Of Customers Don't Rely On Advertising
The traditional channels to reach consumers aren't as influential as they used to be. A lot of users who no longer trust advertisements choose to take notice of customers' suggestions online.
Source: Statuslabs
American Buyers View "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA consumers.
Source: Statista
Software Application Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software application buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
67% Of Consumers Suggest Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider
Reviews have a massive impact on their decision when consumers have to choose a service provider.
Source: DemandGenReport
72% Of Clients Won't Take Action Unless They Check Out Some Reviews
Irrespective of how alluring your marketing is, you still require client reviews. There's no other way around it. Clients are still ready to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
63.6% Of Consumers Go To Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
These online review statistics show the general appeal of a website can only presume when it concerns trust.
Source: Review Trackers
49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of consumers, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal