Google Accounts For 57.5% Of All Reviews Around The Globe

Google is in the lead here, followed by Facebook as a remote second.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

74 Percent Of Local Companies Have At A Minimum, One Google Review

A single review is far from adequate to improve your website's SERP ranking.

Looking at online rankings stats, we learnt that a company requires to have approximately 40 reviews before clients "Award" it with a star.

Source: Brightlocal

60 Percent Of Customers Consult Blog And Social Media Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With males being twice as likely to be affected than women.

Reviews and ranking stats reveal people value the opinion of peers more than any other material.

Source: Collective Bias

53% Of Customers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of consumer reviews stay without a reaction. That's regrettable, because those companies are losing consumers that way.

Source: Review Trackers

77% Of Clients Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how good your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Use A Business

This stat is one of many that illustrate the value of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your consumers pleased is more important than ever.

57% of consumers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for services with a best five star rating.

Source: Brightlocal

A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Income

Businesses that treat clients well usually succeed, review websites help ensure of that.

Source: Statuslabs

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management stats indicate a business's reputation doesn't impact just the customers. Potential employees likewise look at rankings and take a look at reviews.

Source: Deloitte

If They Were Asked, 77% Of Customers Would Certainly Post A Review

More than a 35% would do it to notify others about their consumer encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to leave a review to help other people with their decision making process.

Source: Podium

89% Of Shoppers Choose To Read Reviews On Their Mobile Phones

Be it through an app or a mobile internet browser, customers prefer to read reviews on their mobile devices.

Source: Statista

United States Buyers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. However according to online review stats, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US buyers consider reviews as 'extremely influential'.

To highlight the value of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those exact same customers are also ready to accept slower shipping times for such products.

Source: Turntonetworks

72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews

No matter how tempting your marketing is, you still need consumer reviews. There's no other way around it. Consumers are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Positive Reviews Motivate 68% Of Consumers To Choose A Local Business

Given that the large bulk of consumers read reviews, you would want yours to be appealing to brand-new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of All Younger People Were Invited To Leave A Review Recently

Of those invited, 80% of customers did leave a review. In general, companies have actually asked 66% of all customers to post a review on their company.

Source: Brightlocal

Most Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal