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More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent
One negative review suffices for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Online Item Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat customers honorably generally prosper, review sites help make certain of that.
Source: Statuslabs
30% Of Consumers Feel Comfortable With A Business Which Answers Online Reviews
Keeping in touch with your customers establishes trust. Even something easy like reacting to their reviews and remarks can make them feel valued.
As you may expect, clients who feel this way are happy to invest more cash with a company.
Source: Statuslabs
95% Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Typically 2 out of 3 businesses have outstanding and good ratings. Just 5% of companies have a score listed below 3 stars.
Source: Brightlocal
The Majority Of Customers Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are apparently the more vocal ones.
Source: Statista
United States Shoppers View "Product Performance" To Be The Most Useful Detail In Product Reviews
When individuals check out reviews, they concentrate on various aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US consumers.
Source: Statista
90% Of Clients Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
83% Of All Younger Buyers Were Invited To Post A Review Recently
Of those asked, 80% of clients did submit a review. Overall, businesses have actually asked 66% of all customers to give a review on their company.
Source: Brightlocal
Half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses
Younger people know the value of being informed. User-generated material has an indisputable influence on consumers.
If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been losing out on. Older individuals are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Factor In Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who pay attention to the variety of reviews is currently at 46 percent.
Source: Brightlocal
15% Of Users Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of prospective customers won't even consider working with a company they can't discover viewpoints about.
Source: Statuslabs
77% Of Clients Would Definitely Leave A Review If They Were Asked
More than a 35% would leave a review to educate others about their consumer experience and 24% would definitely direct their review to the company itself.
Over a 26% would be willing to give a review to help other individuals with their decision making process.
Source: Podium
Google Accounts For 57.5 Percent Of All Reviews Across The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Just 6% Of Consumers Do Not Trust Client Reviews At All
According to consumer review stats, a tremendous 19 percent of customers always trust online reviews and never ever a buy without checking out reviews initially.
Source: Statista