Just 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies really use them.

Although we now understand why consumer reviews are so powerful, many businesses obviously don't.

Source: LsaInsider

95% Of Dissatisfied Consumers Will Return To A Business If A Company Deals With Issues Quickly And Efficiently

Customers do not expect you to be perfect. They do anticipate you to fix things when they go wrong. If there's absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can also affect our buying decisions.

According to social media reviews data, Facebook affects the majority of users' purchase choices.

Facebook reviews statistics reveal that 4 out of five users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

53% Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

15% Of Customers Don't Trust Businesses Without Online Reviews

No trust indicates no interactions. 15% of prospective customers won't even think about working with a company they can't find opinions about.

Source: Statuslabs

A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Revenue

Businesses that treat clients honorably usually flourish, review websites help make sure of that.

Source: Statuslabs

49% Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of consumers, who focus on the variety of reviews is presently at 46 percent.

Source: Brightlocal

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the massive impact user scores have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

A Lot Of Popular Items Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to customer rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

98% Of Yelp's Visitors Bought From A Business They Discovered On The Site

Typically, 142 million customers visit Yelp monthly. This is as great a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

Software Reviews Influence Over 98 Percent Of All Buyers

18% of software application purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Clients Might Spend 31 Percent More With A Business That Has Terrific Reviews

Take note of this fact. The better other users explain your product and services, the more money you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone

Favorable Reviews Motivate 68 Percent Of Consumers To Use A Local Business

Given that the vast bulk of consumers read reviews, you'd want yours to be appealing to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

These online review statistics show the basic appeal of a site can just presume when it pertains to trust.

Source: Review Trackers

91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review statistics place customers' reviews as the most trustworthy source of suggestions. Online reviews usually bring the exact same weight as recommendations from family and friends.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management statistics suggest a business's reputation does not impact just the clients. Potential team members also look at rankings and take a look at reviews.

Source: Deloitte

77% Of Customers Would Submit A Review If They Were Asked

More than a 35% would leave a review to notify others about their customer experience and 24% would probably direct their review to the business itself.

Over a 26% would be willing to post a review to assist other individuals with their decision making process.

Source: Podium