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The Typical Review Length Has Become 65% Much Shorter Since 2010
Recently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is comparable to that of tweet from twitter.
Source: Review Trackers
53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of customer reviews go on without a response. That's regrettable, since those businesses are losing consumers that way.
Source: Review Trackers
86 Percent Of Customers Would Consider Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you give them an excellent experience.
Source: Brightlocal
30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews
Keeping in touch with your customers develops trust. Even something as simple as reacting to their comments and reviews can make them feel valued.
As you might expect, customers who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
77% Of Customers Don't Rely On Reviews That Are Older Than Three Months
Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
77% Of Consumers Would Undoubtedly Leave A Review If They Were Asked
More than a 35% would post a review to educate others about their client encounter and 24% would certainly direct their review to the company itself.
Over a 26% would be willing to post a review to assist other individuals with their choice making process.
Source: Podium
90 Percent Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
91% Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review statistics place customers' reviews as the most credible source of recommendations. Online reviews normally carry the same weight as advice from family and friends.
Source: Brightlocal
Negative Reviews Can Increase Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review data, individuals devote more than five times as long on a site when they check out negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
A Solitary Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated material can do wonders in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer an astonishing 44 percent boost.
Source: RevLocal
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
83 Percent Of Clients Don't Rely On Advertising
The conventional channels to reach clients aren't as influential as they used to be. Many users who no longer trust advertisements pick to pay attention to customers' recommendations online.
Source: Statuslabs