The Average Review Word Count Has Actually Gotten 65% Shorter Since 2010

Lately reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

73% Of Customers Believe Customer Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear individuals aren't pleased with ratings alone.

Client reviews make the statistics appear more authentic which is what the would-be customers are searching for. Almost a 3rd of customers say written reviews are the only function that makes them believe the websites' reviews are helpful and pertinent.

Source: Fan and Fuel

49% Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of customers, who pay attention to the variety of reviews is currently at 46%.

Source: Brightlocal

Consumers Might Invest 31% More With A Business That Has Excellent Reviews

Pay attention to this fact. The more detailed other users explain your services or product, the more money you can charge and consumer review stats reveal to us precisely how much more.

Source: Martech Zone

89% Of Individuals Like To Read Reviews On Their Mobile Phones

Be it via an app or a mobile internet browser, people young and old prefer to read reviews on their mobile devices.

Source: Statista

95% Of Unhappy Consumers Will Go Back To A Business If A Company Makes An Effort To Solve Problems Quickly And Effectively

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there is nothing else a business can do to deal with a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Just 6 Percent Of Customers Don't Trust Consumer Reviews At All

According to customer review stats, a massive 19% of customers always rely on online reviews and never a purchase without reading reviews initially.

Source: Statista

15% Of Clients Do Not Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15% of possible customers will not even consider working with a company they can't discover opinions about.

Source: Statuslabs

98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website

Usually, 142 million customers go to Yelp on a monthly basis. If you haven't declared your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals opinions before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are basically advertisements.

Source: Martech Zone

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to buy a new vehicle and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.

With the help of other consumers, you quickly pick a model that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

USA Shoppers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

When people read reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of American customers.

Source: Statista

72 Percent Of Customers Won't Take Action Unless They Check Out Some Reviews

Irrespective of how alluring your marketing is, you still require client reviews. There's no skirting around it. Consumers are still going to hear you out, but they rely on other people more.

Source: My Testimonial Engine

53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews stay without a reaction. That's too bad, because those businesses are losing consumers that way.

Source: Review Trackers

95% Of Travelers Read Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase likelihood for an item with 5 reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center