A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Income

Businesses that treat clients well typically succeed, review sites help ensure of that.

Source: Statuslabs

Since They Desire To Acquire An Item Or A Service And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Sites.

Users come due to the fact that they have actually already formed a purchase decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

When Buying Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor

Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Clients Could Invest 31% More With A Business That Has Fantastic Reviews

Take note of this statistic. The more detailed other users describe your services or product, the more money you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

Online Item Reviews About A Product Can Amplify Its Conversion Rate By An Incredible 270%

User review statistics show the purchase possibility for a product with five reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

95% Of Dissatisfied Consumers Will Return To A Business If A Company Manages To Fix Problems Rapidly And Efficiently

Clients don't expect you to be perfect. When things go wrong, they do expect you to fix things. If there's nothing else a company can do to solve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats show a company's reputation does not impact simply the consumers. Prospective employees also look at rankings and take a look at reviews.

Source: Deloitte

30% Of Consumers Feel Positive About A Business Which Answers Online Reviews

Staying connected with your clients establishes trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.

As you might expect, customers who feel this way are ready to invest more money with a business.

Source: Statuslabs

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of companies really utilize them.

Although we now know why consumer reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to choose a doctor or a lawyer.

Younger people (age 18-35) are much more likely to hire a professional based upon online reviews. Only 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

Google Represents 57.5% Of All Reviews Globally

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

Here are the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

63.6 Percent Of Consumers Go To Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.

These online review statistics show the general appeal of a website can only presume when it concerns trust.

Source: Review Trackers

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the massive effect user rankings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a brand-new car and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read reviews.

With the help of other customers, you quickly choose one that works for you. That's how favorable reviews convert customers into consumers.

Source: Consumer Affairs

98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Usually, 142 million consumers check out Yelp every month. This is as great a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

52% Of Customers Trust A Product More If It Has Unfavorable Reviews As Well

We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. People expect to see some unfavorable reviews.

Source: Capterra