Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All

According to consumer review statistics, a massive 19% of customers constantly trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of consumer reviews go on without a reply. That's regrettable, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70%

One negative review suffices for 35 percent of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you provide them a great experience.

Source: Brightlocal

61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Generally two-thirds of companies have outstanding and awesome scores. Just 5% of businesses have a score listed below three stars.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can also affect our purchasing preferences.

According to social reviews statistics, Facebook affects the majority of users' purchase decisions.

Facebook reviews statistics expose that 4 out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

Favorable Reviews Encourage 68% Of Consumers To Use A Local Business

Because the vast majority of consumers check out reviews, you would want yours to be enticing to brand-new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review stats place consumers' reviews as the most trustworthy source of recommendations. Online reviews typically bring the very same weight as advice from friends and family.

Source: Brightlocal

A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat clients fairly generally prosper, review sites help ensure of that.

Source: Statuslabs

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews

Staying connected with your customers builds their trust. Even something easy like responding to their comments and reviews can make them feel valued.

As you may expect, clients who feel this way are more willing to invest more money with a business.

Source: Statuslabs

Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies in fact utilize them.

Although we now know why client reviews are so powerful, a lot of businesses apparently do not.

Source: LsaInsider

49% Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of consumers, who focus on the variety of reviews is presently at 46 percent.

Source: Brightlocal

67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

Reviews have a massive impact on their decision when consumers have to select a solution provider.

Source: DemandGenReport

89% Of Individuals Like To Read Reviews Using Their Smart Devices

Be it by means of an app or a mobile web browser, people young and old choose to read reviews on their cell phones.

Source: Statista