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Only 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of companies really utilize them.
Although we now know why consumer reviews are so effective, most businesses obviously don't.
Source: LsaInsider
67% Of Customers Report Reviews Are A "Very Important" Factor When Picking A Service Provider
Reviews have a huge effect on their decision when customers have to pick a solution provider.
Source: DemandGenReport
90% Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%
User review statistics reveal the purchase possibility for a product with five reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
89% Of Customers Read A Businesses Replies To Reviews
Not only do most customers read the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
83% Of All Younger Shoppers Were Invited To Leave A Review Recently
Of those invited, 80% of clients did leave a review. In general, businesses have actually asked 66% of all customers to leave a review on their business.
Source: Brightlocal
Reviews Published On Twitter Can Help Increase Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
72% Of Customers Will Not Take Action Before They Read Some Reviews
No matter how tempting your marketing is, you still need consumer reviews. There is no other way around it. Consumers are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews
Staying connected with your customers establishes trust. Even something as basic as responding to their reviews and remarks can make them feel valued.
As you may anticipate, customers who feel this way are ready to spend more money with a company.
Source: Statuslabs
Favorable Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Considering that the huge bulk of customers read reviews, you'd want yours to be enticing to new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Income
Businesses that treat consumers fairly usually flourish, review websites help ensure of that.
Source: Statuslabs
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated material can do wonders in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44% boost.
Source: RevLocal
77% Of Clients Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Negative Reviews Can Improve Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, people spend more than 5 times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
83 Percent Of Consumers Don't Rely On Advertising
The conventional channels to reach customers aren't as prominent as they used to be. Many users who no longer trust ads select to take note of customers' recommendations online.
Source: Statuslabs
More Than Half Of Individuals Aged 25 To 34 Published Reviews
According to Statista, the younger generations are clearly the more vocal ones.
Source: Statista
Most Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends reveal people prefer to comment if they had a positive experience, instead of a average or unfavorable one.
Source: Brightlocal