53% Of Consumers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review statistics prove that 63% of client reviews remain without a reply. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of clients, who take notice of the number of reviews is presently at 46 percent.

Source: Brightlocal

Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses really use them.

Although we now understand why customer reviews are so effective, the majority of businesses apparently don't.

Source: LsaInsider

Customers Might Invest 31% More With A Business That Has Fantastic Reviews

Take notice of this statistic. The better other users describe your service or product, the more cash you can charge and customer review stats reveal to us precisely just how much more.

Source: Martech Zone

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a new automobile and there are a number of models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.

With the help of other people, you manage to choose a model that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

Many Best-selling Items Have An Average Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to customer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics position customers' reviews as the most reliable source of recommendations. Online reviews usually carry the exact same weight as guidance from loved ones.

Source: Brightlocal

A Lot Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends reveal people choose to comment if they had a favorable experience, rather than a mediocre or negative one.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can likewise influence our buying preferences.

According to social media reviews data, Facebook affects over half of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics expose that four out of five users are likely to rely on a local business.

Source: RevLocal

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US consumers consider reviews as 'incredibly influential'.

To show the importance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those exact same clients are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

73% Of Customers Think Client Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear people aren't pleased with ratings alone.

Customer reviews make the statistics appear more authentic which is what the prospective consumers are searching for. Practically a third of consumers say composed reviews are the only feature that makes them think the websites' reviews are helpful and relevant.

Source: Fan and Fuel

60% Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than women.

Reviews and score data reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the massive impact user scores have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

American Buyers View "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on various aspects of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of US clients.

Source: Statista

53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

A Single Business Review Can Lift Its Conversions By 10%

Online review stats show user-generated content can do wonders in terms of conversions.

A single review can have a huge influence on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44 percent boost.

Source: RevLocal

61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Typically 2 out of 3 businesses have excellent and good rankings. Just 5% of businesses have a score below three stars.

Source: Brightlocal

89% Of Consumers Browse A Businesses Responses To Reviews

Not only do many customers read the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal