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67% Of Consumers Admit Reviews Are A "Very Important" Factor When Choosing A Service Provider
When clients have to pick a solution provider, reviews have a massive impact on their decision.
Source: DemandGenReport
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the maker states. The reason, makers' descriptions are essentially advertisements.
Source: Martech Zone
83 Percent Of Clients Don't Rely On Advertising
The conventional channels to reach consumers aren't as influential as they utilized to be. The majority of users who no longer trust advertisements select to pay attention to customers' recommendations online.
Source: Statuslabs
Reviews Posted On Twitter Can Help Grow Revenues By 6.46%
Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
15% Of Clients Do Not Trust Businesses Without Online Reviews
No trust means no interactions. 15% of possible customers will not even consider working with a company they can't discover viewpoints about.
Source: Statuslabs
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a new vehicle and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other customers, you quickly pick a model that works for you. That's how favorable reviews transform consumers into clients.
Source: Consumer Affairs
89% Of Clients Prefer To Read Reviews On Their Smart Devices
Be it through an app or a mobile browser, everyday people prefer to read reviews on their phones.
Source: Statista
71% Of Millennials Browse Consumer Reviews Of Expert Services
Majority of all individuals in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to choose a lawyer or a doctor.
Young people (age 18-35) are much more likely to work with an expert based on online reviews. Only 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out customer reviews, agree that it increases their purchasing confidence.
Businesses use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
The Majority Of People Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are apparently the more vocal ones.
Source: Statista
88% Of Executives View Reputation Risk As A Top Business Problem
Reputation management stats suggest a company's reputation doesn't affect just the clients. Potential team members likewise look at rankings and read reviews.
Source: Deloitte
Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses really use them.
Although we now know why client reviews are so powerful, the majority of businesses apparently do not.
Source: LsaInsider
77% Of Customers Would Certainly Submit A Review If They Were Asked
More than a 35% would leave a review to notify others about their customer experience and 24% would undoubtedly direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their choice making process.
Source: Podium
Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds insane, however negative reviews can be a positive factor for users to devote more time on your site. According to online review data, individuals devote more than 5 times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
89% Of Clients Browse A Businesses Responses To Reviews
Not only do a lot of individuals check out the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
Google Accounts For 57.5 Percent Of All Reviews World-wide
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Buyers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. Buying decisions are made quickly.
Online reviews are obviously convincing, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
Customers Could Spend 31 Percent More With A Business That Has Fantastic Reviews
Take note of this statistic. The more detailed other users describe your service or product, the more cash you can charge and customer review statistics reveal to us exactly how much more.
Source: Martech Zone