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91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they understand the massive impact user ratings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done faster. Buying choices are made quickly.
Online reviews are undoubtedly convincing, yet online marketers have not always come to value the power of them.
Source: Martech Zone
91 Percent Of Millennials Have Faith In Online Reviews As Much As Friends And Family
Online review stats put clients' reviews as the most reliable source of recommendations. Online reviews usually carry the same weight as suggestions from family and friends.
Source: Brightlocal
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Income
Businesses that treat consumers honorably normally prosper, review websites help make certain of that.
Source: Statuslabs
82 Percent Of Consumers Check Out Review Sites Because They Want To Purchase An Item Or A Service And Wish To Get The Truth About Business Products And Services.
Review websites are locations that customers go to get the facts about a service, business or item . Users come because they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
Customers Might Invest 31% More With A Business That Has Great Reviews
Take notice of this statistic. The better other users describe your services or product, the more money you can charge and customer review statistics reveal to us exactly how much more.
Source: Martech Zone
Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US shoppers consider reviews as 'very influential'.
To highlight the value of online reviews and rankings, did you know that 81 percent of customers will pay more for a product with reviews and those same clients are also going to accept slower shipping times for such items.
Source: Turntonetworks
If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Business
This stat is one of numerous that show the importance of online scores. Now that news of consumer fulfillment travels this fast, keeping your customers happy is more vital than ever.
57 percent of consumers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11% looked only for services with a best five star score.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business
The star rating is the first thing consumers see. Still, users focus on other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA consumers.
Source: Statista
Online Item Reviews About An Item Can Raise Its Conversion Rate By An Unprecedented 270%
User review stats reveal the purchase possibility for a product with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
67% Of Consumers Admit Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
Reviews have a massive effect on their decision when consumers have to pick a solution provider.
Source: DemandGenReport
Positive Reviews Encourage 68% Of Consumers To Use A Local Business
Since the large bulk of consumers check out reviews, you would want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs