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91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the massive impact user scores have on their business. Undesirable consumer or staff member reviews can influence 90% of job seekers.
Source: Career Arc
83% Of All Younger Clients Were Asked To Post A Review Recently
Of those asked, 80% of customers did submit a review. In general, businesses have asked 66% of all customers to leave a review on their business.
Source: Brightlocal
Software Application Reviews Influence Over 98 Percent Of All Purchasers
18% of software purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger individuals know the value of being informed. User-generated content has an indisputable impact on customers.
If businesses think of the power of customer reviews over millennials, they will realize what they've been losing out on. Older individuals are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Top Business Issue
Reputation management stats indicate a business's reputation does not impact just the customers. Prospective employees also look at ratings and take a look at reviews.
Source: Deloitte
71% Of Millennials Search Customer Reviews Of Professional Services
Over half of all individuals in need of a professional service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to select an attorney or a doctor.
Young people (age 18-35) are a lot more inclined to hire an expert based on online reviews. Just 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
72 Percent Of Customers Won't Take Action Unless They Check Out Some Reviews
Irrespective of how captivating your marketing is, you still need customer reviews. There is no other way around it. Clients are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Reviews Shared On Twitter Can Help Boost Online Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
63.6% Of Customers Visit Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats reveal the general popularity of a site can only go so far.
Source: Review Trackers
91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review statistics place consumers' reviews as the most credible source of recommendations. Online reviews normally carry the same weight as guidance from loved ones.
Source: Brightlocal
61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars
Typically two thirds of businesses have excellent and good scores. Only 5% of businesses have a rating listed below 3 stars.
Source: Brightlocal
60 Percent Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is affected significantly by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and rating data reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias