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86 Percent Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you give them a good experience.
Source: Brightlocal
70% Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Most people check out many more reviews to get a better idea of how business is really doing. Don't depend on that statistic alone.
Source: Brightlocal
Clients Might Spend 31 Percent More With A Business That Has Excellent Reviews
Take note of this fact. The more detailed other users explain your product or service, the more money you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
83 Percent Of Consumers Don't Trust Advertising
The traditional channels to reach consumers aren't as influential as they utilized to be. Most users who no longer trust ads choose to pay attention to consumers' suggestions online.
Source: Statuslabs
More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Software Reviews Influence Over 98 Percent Of All Buyers
18% of software purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency also.
The share of consumers, who pay attention to the variety of reviews is presently at 46%.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Customers
24% of US consumers consider reviews as 'incredibly influential'.
To illustrate the importance of online reviews and scores, did you know that 81% of consumers will pay more for a product with reviews and those very same customers are also happy to accept slower shipping times for such items.
Source: Turntonetworks
A Lot Of Best-selling Products Have An Average Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star rankings.
According to client rating statistics, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
71% Of Millennials Search Consumer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to pick a lawyer or a medical professional.
Younger people (age 18-35) are a lot more inclined to hire an expert based upon online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
88% Of Executives Consider Reputation Risk As A Top Business Problem
Reputation management statistics suggest a company's reputation doesn't impact simply the consumers. Potential team members also take a look at rankings and read reviews.
Source: Deloitte