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70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business
4 reviews may be too few. Most people read a lot more reviews to get a better idea of how business is really doing. Don't depend upon that statistic alone.
Source: Brightlocal
86 Percent Of Customers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
Only 6% Of Consumers Do Not Rely On Client Reviews At All
According to consumer review statistics, a whopping 19 percent of consumers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista
Just 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies really use them.
Although we now know why consumer reviews are so effective, many businesses obviously do not.
Source: LsaInsider
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Generally, 142 million customers visit Yelp every month. If you haven't claimed your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of customer reviews go on without a reply. That's regrettable, since those businesses are losing customers that way.
Source: Review Trackers
89% Of Clients Read A Companies Responses To Reviews
Not only do the majority of individuals read the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
US Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US clients.
Source: Statista
If They Were Asked, 77% Of Clients Would Likely Post A Review
More than a 35% would submit a review to advise others about their consumer encounter and 24% would definitely direct their review to the company itself.
Over a 26% would want to give a review to help other people with their decision making process.
Source: Podium
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element
Data reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack
Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
89% Of Customers Want To Read Reviews On Their Smart Devices
Be it via an app or a mobile web browser, everyday people choose to read reviews on their smart phones.
Source: Statista
83% Of All Young Buyers Were Asked To Submit A Review Recently
Of those invited, 80% of consumers did give a review. Overall, companies have actually asked 66% of all clients to give a review on their company.
Source: Brightlocal
49% Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.
The share of clients, who pay attention to the number of reviews is presently at 46 percent.
Source: Brightlocal
77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Consumers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses ought to be constantly asking for reviews.
Source: Statuslabs
The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
Recently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of tweet on twitter.
Source: Review Trackers