53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews

Online review statistics prove that 63% of customer reviews stay without a reaction. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the major review platforms are free, a remarkably low number of companies actually make use of them.

Although we now understand why customer reviews are so powerful, the majority of businesses obviously don't.

Source: LsaInsider

Many Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a positive experience, instead of a unfavorable or average one.

Source: Brightlocal

86% Of Customers Would Consider Composing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you provide them an excellent experience.

Source: Brightlocal

Customers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, buying decisions are made rapidly.

Online reviews are certainly convincing, yet online marketers have not always come to value the power of them.

Source: Martech Zone

74 Percent Of Local Businesses Have At Least One Google Review

A single review is far from sufficient to enhance your website's SERP ranking.

Looking at online scores stats, we discovered that a business requires to have at least 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they recognize the massive impact user scores have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

72% Of Customers Will Not Take Action Unless They Read Some Reviews

Regardless of how enticing your marketing is, you still require client reviews. There's no way around it. Customers are still happy to hear you out, but they rely on other people more.

Source: My Testimonial Engine

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star ranking is the first thing consumers see. Still, users take note of other aspects too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States consumers.

Source: Statista

The Majority Of Shoppers Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are reportedly the more vocal ones.

Source: Statista

Google Accounts For 57.5% Of All Reviews Around The World

As can be expected, Google remains in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Profits

Businesses that treat consumers well normally flourish, review sites help ensure of that.

Source: Statuslabs

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management statistics show a company's reputation does not impact simply the customers. Potential employees also look at scores and read reviews.

Source: Deloitte

Reviews Are The 3rd Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz